Technical Support/Data Analyst

  • Job Reference: PR/020930
  • Date Posted: 25 May 2021
  • Recruiter: E-Resourcing
  • Location: Manchester
  • Salary: £25,000 to £28,000
  • Sector: IT (general)
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

1st line support/First line Support/Technical Support/Data Analyst/Data Manipulation

THIS ROLE WILL BE FULLY REMOTE

Technical Support required to assist a busy service desk, solving technical issues and enquiries for clients, via email and telephone. You will be required to carry out data manipulation, cleansing and mapping. You will be required to perform basic first line support duties like log support calls, resolve customer login issues, support customer processes and solutions.

Required Experience:

  • 2-3 Years' relevant experience in a similar role
  • Appropriate degree or HND in IT or business-related subject
  • Excellent Microsoft Office skills, proficient in Excel and data mapping
  • Strong data manipulation, cleaning and inputting skills
  • Strong written and verbal communication skills
  • Excellent phone manner
  • Strong problem-solving skills

1st line support/First line Support/Technical Support/Data Analyst/Data Manipulation