Context of the mission
Our client is looking for a Senior SNOW consultant.
Responsibilities of the Senior SNOW
- Needs to be able to take the lead on ITSM workshops
Profile of the Senior SNOW
- 3-5 years with ServiceNow configuration and integrations
- Must have hands-on experience with incident, change, problem, configuration and asset, service catalog (service portal), knowledge management in transition mode and/or operations
- Knowledgeon other non-ITSM domains of the platform (ServoceWatch, HR, CSM, SecOps, etc.) is a plus.
- Tech & Func Skills ITIL v3 Foundation certificate or higher
- CSA certificate (Instanbul or Higher). CIS certificates are a plus.
- Java script, Angular JS, Bootstrap
- Familiar with concepts like SOAP, rest, MID server, …
- Agile / Scrum methodology
- Language Skills English (mandatory) - Dutch/French as native language is a strong plus