Responsible for keeping the IT infrastructure up and running, as per the service level agreements
Responsible for WAN, LAN and WLAN support of Office sites and Datacenter
Manage support tickets
Supporting security standards for both infrastructure and information
Responsible to ensure that the standards & governance principles of the infrastructure are followed
Participate in the Change Management process
Ensure that support documentation is kept up to date
Validate the infrastructure and security deliverables in projects, as per the standards
Ensuring follow up of quality issues
Responsible for version management
Support to first line support
Provide second line support
Manage third line support
The successful delivery of small infrastructure projects
Provide support to larger projects and programs
Daily operational management of the IT Infrastructure Engineer
Local computer rooms
Which COMPETENCES do you need for applying ?
The ideal candidate has a Bachelors or Master's Degree in a technology related field (e.g. Engineering, Computer Software, etc.) or has gained equivalent knowledge by relevant work experience
5+ years of experience in multiple IT areas
Must be able to prove an active experience in the following areas :
Networks (Firewalling, Switching, Routing, Software Defined Networking, loadbalancing)
Wlan centralized management
AD with integrated Radius and CA
Protocols (IP, OSPF, BGP, VRF, HSRP,FTP,…)
Scripting & powershell
Experience in following technologies is a must:
Web services (IIS, Tomcat, Apache, Web application server…)
Experience with high volume data platforms, appliances, and technologies
Server: Linux, HPUX, Solaris
Knowledge of SAN Storage (EMC VMAX/VPLEX), NAS and Dedicated Storage Platforms
Cluster solutions based on OS mentioned above
Fundamental understanding of IT processes and operational procedures.
Familiar with native and third party OS tools for performance, monitoring and capacity analysis.
You must possess good interpersonal skills and strong communication skills (verbal and written), with the ability to communicate in both technical and non-technical terms.
You have abilities in a mediator role and are able to ask the correct questions to understand correctly both sides and get to an agreement
You can work an autonomous way but are a good team player.
You are business proficient in English and at least in Dutch or French