Senior Application Support Analyst

  • Job Reference: DR/SASA
  • Date Posted: 11 January 2019
  • Recruiter: E-Resourcing
  • Location: London
  • Salary: £40,000 to £50,000
  • Sector: IT (general)
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Senior Application Support Analyst

Role: Senior Application Support Analyst

Location: London

Salary range: £40,000-£50,000


An excellent opportunity has arisen working for a superb global organisation in their Application Support department who are responsible for Application Support, Application configuration, change management and quality assurance.


ASP.NET // HTML // C# // ITIL // XML // CSS // APPLICATION SUPPORT // LONDON

The Senior Support Analyst takes the lead role in the resolution of incidents including:

  • In depth troubleshooting and forensic analysis
  • Back end analysis
  • Performing platform support and/or writing and executing scripts
  • Recreating issues for bug resolution

You will have demonstrable experience in the following:

  • Ability to break down complex problems and provide expert advice on DI Applications.
  • Ability to take ownership of technical incidents and work with applications teams
  • Experience in hands-on advanced IT support
  • Experience debugging code
  • Experience in the software development life cycle including business analysis and deployment
  • Knowledge of MS Office, inclusive of Visio, Frontpage and Sharepoint
  • In depth knowledge of SQL including scripting
  • Knowledge of Integrated systems and applications

Ideally your CV will also demonstrate the following:

  • Knowledge and experience working with .NET, HTML technologies
  • Knowledge and experience working with VM Fusion, VM Parallels, MAC OS, IIS, XML, CMS
  • Knowledge of the ITIL Framework.
  • A good level of understanding Dev Ops activities including Cloud operations, Network and Server configuration.

ASP.NET // HTML // C# // ITIL // XML // CSS // APPLICATION SUPPORT // LONDON

If you have the required skills and are keen to join a superb, globally renowned organisation then apply now!