SAP CRM Service

  • Job Reference: CR/020404
  • Date Posted: 9 January 2020
  • Recruiter: E-Resourcing
  • Location: Brussels
  • Salary: On Application
  • Sector: Belgium
  • Job Type: Contract
  • Duration: 12 months
  • Work Hours: Full Time

Job Description

SAP CRM service
French/Dutch + English


Mission description:
As SAP CRM consultant, you should have relevant project experience of minimum 10 year in SAP CRM, and at least 4 entire CRM project lifecycle. Project experience in a Utilities environment is a plus.

Elia is planning a CRM project with SAP CRM 7 (EHP4) with an S4 1709 FP02 back-end. Technical and functional knowledge in the following SAP CRM domains are mandatory:

  • Account and contact management
  • Installed base management
  • CRM Service Processing
  • Complaint Processing
  • Contract management
  • Integrated Scenarios
  • Service analytics

    The blueprints are available and should be translated to standard CRM functionalities.

    Additional requirements:
  • SAP CRM customizing skills
  • Basic SAP-PI knowledge is highly recommended
  • Good technical documentation skills
  • Good communication skills
  • Not a pure IT approach but also profound knowledge of CRM business processes

Able to lead and pilot the project from IT side

Additional information:
Starting as of 01/02/2020 as full time until 28/02/2021.