SAP CRM service
French/Dutch + English
As SAP CRM consultant, you should have relevant project experience of minimum 10 year in SAP CRM, and at least 4 entire CRM project lifecycle. Project experience in a Utilities environment is a plus.
Elia is planning a CRM project with SAP CRM 7 (EHP4) with an S4 1709 FP02 back-end. Technical and functional knowledge in the following SAP CRM domains are mandatory:
- Account and contact management
- Installed base management
- CRM Service Processing
- Complaint Processing
- Contract management
- Integrated Scenarios
- Service analytics
The blueprints are available and should be translated to standard CRM functionalities.
- SAP CRM customizing skills
- Basic SAP-PI knowledge is highly recommended
- Good technical documentation skills
- Good communication skills
- Not a pure IT approach but also profound knowledge of CRM business processes
Able to lead and pilot the project from IT side
Starting as of 01/02/2020 as full time until 28/02/2021.