IT Program Support Officer

  • Job Reference: HQ00016258
  • Date Posted: 28 May 2019
  • Recruiter: E-Resourcing
  • Location: Brussels
  • Salary: On Application
  • Sector: Belgium
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

IT Program Support Officer Â

Our Client is looking for its new; Â IT Program Support Officer


1 Background:


The client undertakes to modernize its computer system and in particular the system of payment of unemployment benefits. The IT department is organized into 2 major divisions; IT Change and IT Run. In order to structure the entire IT department, a project methodology is being implemented and a set of IT business processes will be put in place. Â
The mission of the IT Program Support Officer will be to support the IT department during the implementation of these processes to follow and report on its functioning while being a source of proposals.

2 Organization

IT Department
The Program Support Officer reports to the IOC


3 Description

  • Ensures that agreed methods, standards and processes are maintained and monitored within the IT.
  • Assists the IOC, Team Managers and Project Managers in the development and maintenance of project plans.
  • Develops and maintains the IT project portfolio. Keeps the project information system up-to-date and reports on developments.
  • Coordinates the writing of all IT reports (Projects, processes, ...) and produces a summary ("Management Summary")
  • Establishes and maintains the project information system and departmental costs.
  • Defines and documents the procedures related to the chosen methodologies.
  • Advises and assists IT members in the application of IT procedures as well as data logging and reporting.
  • Establishes and maintains a log of risks and problems of projects and the IT department.
  • Develops and supports effective means of communication between IT teams and out-of-town IT
  • Supports all other administrative tasks related to projects, processes, procedures, reporting and communication.

4 Skills

  • Knowledge and proven experience in IT process and project methodology.
  • A good knowledge of IT in general including a great experience in the use of the tools of the MS Â Â Â Office suite in particular for Excel and Powerpoint.
  • Have good project planning skills
  • Effective experience in IT, programs and projects
  • A very good ability to analyse and present information in a synthetic way.

5 Qualification and experience

  • Higher or university education with an IT or economic orientation
  • 4 to 6 years of experience in a computer environment
  • Effective knowledge of both national languages and English

6 The Client offers you:

  • A permanent contract
  • A competitive salary and extra legal benefits
  • Regular trainings
  • Full time job