Helpdesk/Desktop Support Engineer- 1st/2nd Line Support

  • Job Reference: CF/HQ00015802
  • Date Posted: 11 July 2019
  • Recruiter: E-Resourcing
  • Location: Harlow
  • Salary: £80.00 to £85.00
  • Sector: IT (general)
  • Job Type: Contract
  • Work Hours: Full Time

Job Description

Helpdesk/Desktop Support Engineer- 1st/2nd Line Support

My client are a global manufacturing client who are currently looking for a number of Support Engineers to work across 2 sites one in London and one in North East London/Essex (45 minute train journey). You will be required to travel between both these sites for this role regularly . You will be working in a environment of around 200 users across the 2 sites.

Key Skills

  • Users, IT services for local site and Regional sites
  • Resolve 1st and 2nd line support issues focusing on the network, Servers, workstations, printers, applications and mobile
  • Provide cover support for other Local IT Administrators
  • Help Desk Ticket Management
  • Compliance with Group Security Policies
  • Users, IT services for local site and Regional sites
  • Provide cover support for other Local IT Administrators
  • Administration of local and Regional Applications