Business analyst product and service implementation

  • Job Reference: Lum-1
  • Date Posted: 24 December 2020
  • Recruiter: E-Resourcing
  • Location: Hasselt
  • Salary: On Application
  • Sector: IT (general)
  • Job Type: Contract
  • Duration: 9 months
  • Work Hours: Full Time

Job Description

Mission

As Business analyst with some functional knoweldge you will backfill our Energy Product & Services Expert who will work on Atrias. You will support our product and services development activities in 2021. You will mainly work on the implementaiton of products related to local production and our new energy services (maintenance, insurance…) . In next phase you will help for the transition from the current market model (MIG 4) to new market model (Atrias).

In General Move/Join analyst tasks include

  • Analysis and implementation of our product, pricing and new services in 2021
  • You will manage from initiation to testing the user stories to implement the changes in product and services
  • You will analyse the impact of the changes of product and services ton the process and end user : contact agents and billing agents
  • Specifically you will work on the local production services & products (constraint commercialization) and on the changes of our product offering

COMPETENCES

  • Expertise of the Belgian Energy is a must
  • Experience in Product / new services implementation is a must
  • Knowledge of billing and customer contact process is a plus
  • Knowledge of Salesforce is a big plus
  • Result driven
  • Good communicator

Background

Knowledge & EXPERIENCE

  • Belgian Energy
  • Local production
  • Experience with SAP-ISU (metering, structuring)
  • Experience with Customer Relation Management (Salesforce,…)
  • MIG 6.0 or MIG 4.0
  • Implementation of product / services : IT changes, process and user changes

Skills

  • Good analysis skills
  • Team player
  • Experience in project modus
  • Responsibility
  • Involvement
  • Proactive
  • Language (DU/FR/ENG)