Agile Product Owner/Manager - Salesforce
100% remote working initially with the requirement to be able to go to offices in Bristol on occasion once lockdown is relaxed
A multi-million pound investment over several years will see the company transform their front and back office CRM, opportunity management, subscription order, electronic access and billing systems - replacing the current complex architecture with a flexible solution on the Salesforce platform.
The company is looking to recruit Product Owner/Managers for both the sales & marketing and subscriptions part of the business who will help lead them on this journey working collaboratively as part of a wider enterprise wide programme will be responsible for defining the vision, and facilitating the implementation, of customer focussed, effective processes covering the lead to order half of the overall lead to cash journey.
The roles will be an important voice in the wider Product Manager/Owner community within the company. Product Owners at in the company play a key role in setting the agenda for change and improvement in their product areas.
The Product Owner's sole focus is on managing and developing their product area. They represent the voice of the customer within the company and are responsible for ensuring the final product delivers customer value balanced against stakeholder requirements and budget.
This is an exciting opportunity for the right candidates to take on a crucial role which places them at the heart of this transformational journey and become a key contributor to the continued success of our thriving business.
The role would suit an experienced product owner/manager comfortable working closely both with business areas and development teams as part of a wider programme of transformation.
Ideally bringing an understanding of Sales and Marketing or Subscriptions activities as well as experience of how to get the best from the Salesforce platform.
You will need the capability to engage effectively with stakeholders both internally and externally to build a strategic perspective and the confidence and gravitas to operate at the highest level in the organisation, while also being able to rally the troops when development and change delivery is required.
Desirable skills and experience include:
* Experience as an Agile Product Owner or other relevant role in the Salesforce environment.
* Demonstrable data-driven approach to decision making, utilising validated customer feedback and insights as well as business metrics to make decisions
* Business Analysis skills, including mapping process workflows, system diagrams, system and process visualisations
* Experience of Agile working methods and continuous improvement and ideally Lean methodology.
If the roles sound of interest and you have the experience required please send me your CV and I will call you to discuss the role in more detail.