2nd Line Support (Mentor/Team Lead)

  • Job Reference: CR/020122
  • Date Posted: 23 July 2019
  • Recruiter: E-Resourcing
  • Location: East Sussex
  • Salary: £18.00 to £22.00
  • Sector: IT (general)
  • Job Type: Contract
  • Duration: 12 months
  • Work Hours: Full Time

Job Description

Great opportunity for an experienced Support Engineer to mentor and coach IT work placement students in a live IT Support environment.
To enable them to learn how to handle real life, technical support issues working in a live Helpdesk situation.

The ideal candidate will:
- have recent and considerable experience of working in 1st/2nd Line Support

- have experience of mentoring new and/or junior team members, possibly in the role of Team Leader or Senior Support