1st Line Service Desk Analyst (Active Directory/Office 365/Windows 10)
Enjoy saving the day? Our client in Surrey needs a superstar Service Desk Analyst to join their team, providing support to a 1st line level.
You will be supporting users, troubleshooting issues, and using your technical finesse to resolve problems. When issues can't be resolved you will know to escalate to 2nd/3rd lines. Providing excellent customer service and making a customer's day will be instinctive to you.
Technical knowledge you will need to be a success in this position includes Active Directory User & Security Group administration, Microsoft based operating systems with emphasis on Windows 10 and Office 365, and Outlook 2010/2013/2016.
You will have at least one years' commercial experience. Financial Service experience would be preferable.
Interested? Click apply or contact me on email@example.com / 01372 74844 for more information.